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Network issue

(Topic created on: 19-06-2021 08:33 AM)
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cfarley
Journeyman

‎19-06-2021 08:33 AM

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Hello, has anyone recently having issue with there network? I've recently done a software update and even since I can't use certain apps without WiFi, chrome, YouTube, ebay etc as it keeps says I have no data even though its showing I have 4g, the odd thing is some apps do still work, it's driving me mad, iv done a factory reset and it's still the same
15 REPLIES 15
RiRi21
First Poster

‎19-06-2021 05:05 PM

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Ive had a moisture error since i done the update! Cant charge my phone unless wireless is used which is *****!
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MMR93
Student

‎19-06-2021 11:33 PM

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In response to cfarley
Yeah no luck, still not working. I've booked an appointment at a Samsung Support Centre for them to have a look.
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MMR93
Student

‎28-06-2021 02:53 PM

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Any update on your situation? Samsung found nothing wrong with my one, I'm trying to see if Vodafone can do anything
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cfarley
Journeyman

‎28-06-2021 03:21 PM

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In response to MMR93
If your phone is a dual sim, try swapping it worked for me
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MMR93
Student

‎28-06-2021 03:25 PM

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Ah I don't think mine is a dual SIM, so you never figured out the problem?
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cfarley
Journeyman

‎28-06-2021 03:26 PM

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In response to MMR93
No sorry
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