Charging

[mrswoody]

Hi can anyone help?! My s20 will only charge with its original charger it was boxed with won't charge with anything else.

Also the headphones that came with it don't work on it either.

No dust or ***** in port either. 

Please help 🙏 

[louiswood]

Sorry to hear your issues, I too have S20 but the 5G plus. Try a diagnostic test on the port? Have you tried putting*#0*# into your phone as a call to access the diagnostic menu? Hope this helps 🙏

[mrswoody]

Nothing on there 😞

[Annie989]

It's in samsung members help page

[mrswoody]

Yeah I did that and it came back with wired headphones and wired charging needs action lol