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Charging

(Topic created on: 24-11-2021 06:20 PM)
263 Views
mrswoody
Apprentice
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Hi can anyone help?! My s20 will only charge with its original charger it was boxed with won't charge with anything else.
Also the headphones that came with it don't work on it either.
No dust or ***** in port either. 
Please help 🙏 
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4 REPLIES 4
louiswood
Explorer
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Sorry to hear your issues, I too have S20 but the 5G plus. Try a diagnostic test on the port? Have you tried putting*#0*# into your phone as a call to access the diagnostic menu? Hope this helps 🙏
mrswoody
Apprentice
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Nothing on there 😞
Annie989
Voyager
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It's in samsung members help page Screenshot_20211124-183011_Samsung Members.jpg
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mrswoody
Apprentice
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Yeah I did that and it came back with wired headphones and wired charging needs action lol
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