I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with. I fully expect this won't go live until after the launch at 7pm UK time tonight. However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login. I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.
Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program? Can you also check if you get similar errors when trying to login, or is it just me?
Solved! Go to Solution.
Sorry for the million questions also...
When you get through, where does the discount for current phone trade in appear? As some one stated they panicked as was no extra discount on it
After being on the phone for an hour I couldn’t get my 50 pound off she also said the ear buds are for new customers only what a joke!!
Not according to the upgrade email.
To be honest I want the handset but agree that the buds offer only being for new customers seems like they are neglecting their most loyal customers, plus the thought of signing up for another two years at £40+ seems a little rich given how fast the S9+ dropped in price. I think I will hold onto my S9+ for another year and get the s11+, the S10+ looks great but I will have to be patient.