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Yeah I've been trying since yesterday and called them once and live chat twice I've now decided it's not worth the upgrade deal and I'm going to keep my s9
Also, why is this marked 'Solved'?
I'm also getting the "SUP ID already upgraded." message.
Where do you find a loan agreement number? Will you only have one if you bought your last phone/contract direct through Samsung?
I got it from my close brothers email. So there should be a newer email with a different number on it?
Any luck guys ? Green one has been sold out in s10 and plus. Ridiculous