I'm having trouble with this phone and need help. I have an s10e unlocked, though it says it's a T-Mobile phone on startup (I am not with T-Mobile). I'm also current with all updates (downloaded one today). Couple of issues:
1. First, I had my DND turned on with my favorites set to break through. It worked initially, but no longer. I can't figure out what changed but my important contacts aren't ringing through. Need this function, since I'm a caregiver and need to be available for emergencies.
2. Can't figure out how to set a specific ringtone for a specific contact. I open the contact, hit "edit", then "view more" and there is no option for ringtone, only the vibration pattern. Tutorials online say I should see an option for ringtone, but it's just not here.