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S21 ringtone issue

(Topic created on: 18-06-2022 05:57 PM)
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spursgalea
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Hi My brother ringtones volume has recently the has gone really low or the volume is high one minute and next low whenever the phone rings . I have checked all the volume settings on this phone and they all high. I have changed ringtones and same happens . Can I have any advice please I have no idea what the issue could be.
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BandOfBrothers
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Definitely double check your sound settings and please run the diagnostic test tool in your Samsung Members App under the GetHelp section.

Then put the phone in Safe Mode.

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If necessary a Samsung Experience Store or Samsung Service Centre may need to check the phone over.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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spursgalea
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Thanks will do as advised
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