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Original topic:

S10 not recognising pattern to unlock

(Topic created on: 09-06-2021 02:45 PM)
John1251
First Poster
Options
Galaxy S10 Series

My S10 has stopped recognising my unlock pattern after a routine restart. No options are appearing to sign in via google and I don’t appear to have a Samsung account, which rules out remote unlocking (I think).

pretty lost as to what to do, any help appreciated.

John

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3 REPLIES 3
xSteveuk
Helping Hand
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Galaxy S10 Series
Hi,
Try a restart on your phone. Press and hold down the Power button until the Restart option appears on the screen. Tap Restart and wait until your phone reboots. ... Wait one or two minutes and only then check if the phone recognizes your PIN or pattern

How to unlock phone if forgotten pattern

https://www.samsung.com/hk_en/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-t...
John1251
First Poster
Options
Galaxy S10 Series

Thanks Steve, 

unfortunately this doesn’t seem to work, I tried it a few times. 

thanks for the help though!

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KholaI
Moderator
Moderator
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Galaxy S10 Series

Have you tried performing a Soft Reset? If no, you can do this by holding the Volume Down and Power buttons for around 10 seconds. This will simply reboot your phone without deleting any personal data. As for the 'FindMyMobile' feature. Were you unable to unlock your phone?