I've been pestered with nuisance calls for a while now, until I found out I could set my phone to DND and only allow calls from My Contacts.
I read up on it, and set it as per instructions, I even restarted the phone - but I am still getting calls coming through that are NOT in my contacts.
Anyone else having this problem or knows something about it?
Hi @Note_Nine_User, are you still having issues with this? In Settings > Notifications > Do not disturb > Toggled on. Then, tap Allow exceptions > Calls from > Contacts only. Is this all set up correctly?
Is so, can you ensure that the phone's software is up to date? (Settings > Software update > Download and install.)
Hi. Thanks for replying. Yes, Do not disturb is ON and allow exceptions is set to Contacts only. And my software is all up to date.
I even tried setting it to No excpetions but I still got calls coming through.
I don't know - all I can tell you is that I get calls coming through (not from contacts) almost every day, different numbers each time from spam callers.
Can you toggle Do not disturb mode off, then set it up again from scratch?
If you still have issues, can you attach a screenshot of the screen in Settings > Notifications > Do not disturb > Allow exceptions?
Thanks, @Note_Nine_User. I am assuming it's still not working after setting it up again. If so, can you try sending an error log through to the developers: Samsung Members App > Get help > Scroll down to Error Report?
Our developers will be able to diagnose the issue and reply back to you via the Members app.