Hello @Shafi Mohammed and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋
It might be beneficial to also speak with your network's customer services to ask them to check this feature is still available in your account.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
