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Original topic:

No sound notification on Messenger, Viber..

(Topic created on: 28-07-2019 07:57 PM)
usere4WZNmxTTv
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Galaxy Note9 Series

I have a problem with the notification sound from the Messenger application, Viber ... I've tried all possible system settings, no results ... I can not turn off camera shutter sound, there are no more options in camera settings.. It is look like a problem with Samsung 9.0 generally? 

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1 Solution


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Solution
strawberry cake
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Galaxy Note9 Series
Hi there!

For Badges:
Please go to Settings > Notifications > App icon badges (turn on) set to Show with number

For sounds:
The apps involved might included on Sleeping apps and data saver.
These prevent apps from sending you notifications, need to turn off those.

Settings > Device Care > Battery > tap three dots:
Sleeping apps - need to turn off
Notifications - need to turn on


Settings > Connections > Data Usage > Data Saver > set to off

If above fails, back up the messages on those apps, uninstall and reinstall.

For the shutter sound, just like other phones, we need to mute the system sound as a fix.

Settings > Sounds and vibration > Volume > mute the System (shutter sound should have now no sound)

Thanks ^_^

 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

View solution in context

7 REPLIES 7
AndrewL
Moderator
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Galaxy Note9 Series
@usere4WZNmxTTv: Try going to Settings > Apps > Messenger > Notifications > Show Notifications. Here you may also see further app-specific notification options, as well as in-app notification settings that I recommend exploring. Hope this helps.
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usere4WZNmxTTv
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Galaxy Note9 Series
I have tried everything, several times all the settings...
No result... And also no numbers of notificions above icons..
Only Viber and Messenger... Watsup have..
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usere4WZNmxTTv
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Galaxy Note9 Series

Oooh, I have, believe me... I am tired, I am craying for my Huawei P20..

But that isn't so when I bought the phone.. After updates.

 

 

 

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Solution
strawberry cake
Hotshot
Options
Galaxy Note9 Series
Hi there!

For Badges:
Please go to Settings > Notifications > App icon badges (turn on) set to Show with number

For sounds:
The apps involved might included on Sleeping apps and data saver.
These prevent apps from sending you notifications, need to turn off those.

Settings > Device Care > Battery > tap three dots:
Sleeping apps - need to turn off
Notifications - need to turn on


Settings > Connections > Data Usage > Data Saver > set to off

If above fails, back up the messages on those apps, uninstall and reinstall.

For the shutter sound, just like other phones, we need to mute the system sound as a fix.

Settings > Sounds and vibration > Volume > mute the System (shutter sound should have now no sound)

Thanks ^_^

 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

usere4WZNmxTTv
First Poster
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Galaxy Note9 Series
Okay, thanks... I have tried all you said to do, and reinstall Messenger, Viber.. Badges was just flush and disappeared...
and uninstall Battery doctor app..

Now all works, badges, sound notifications...its seems to be Battery doctor reason for all my problems...

Thanks

Now all works
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Adam75
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Galaxy Note9 Series

The "clean master" could make the same problem! 

AleksandarT
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Galaxy Note9 Series

THIS! thank you so much. This solved problem.

Uninstalled clean master and everything works now.

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