06-03-2022 09:23 PM in
12-03-2022 07:02 AM in
That's strange @Chameleon
Have you fitted a screen protector that maybe hindering face unlock ?
On my phone I set face unlock and as I wear glasses I need to remove them as part of the set up.
Now on my Samsung Galaxy s²² Ultra there is an extra set up called ' alternative face unlock ' but I'm not sure if this is available on your model of phone / software version.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
13-03-2022 12:12 PM in
@Chameleon: If you're having some issues with Face Recognition, then please take the following into account.
Glasses, hats, masks, makeup, bangs, and beards can affect the recognition process. Adding an alternative look can help the device recognize you in different situations.
Make sure you are in a well-lit area and the camera lens is clean.
For best results, make sure your image is not blurry.