26-06-2021 01:04 PM
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Guys i need your help
It's a third post for me here about my problem
I have note 20 5g (sm n981b)
My phone sometimes freezing and after this restarting by itself
And sometimes restarting itself when i'm never use it
This issue make me disspointed
Samsung never had a really solution for this issue
All costumer servise said " make auto restart off , reset your phone "
I did all of these and never change
What should i do to get a really help and know about this issue?
If someone here had a restart issue in his phone and resolved plz tell me what should i do ?
26-06-2021 01:19 PM
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Uninstall apps you don't need
Check battery not loose
Check for malware
Use malwarebytes
26-06-2021 01:38 PM
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26-06-2021 01:45 PM
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It's restarting on safe mode!
26-06-2021 01:54 PM
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26-06-2021 02:32 PM
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I'm scaning my apps and my files and it's found nothing
And it show me " your phone safe "
26-06-2021 02:40 PM - last edited 26-06-2021 02:41 PM
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Device care
Click to open the app
Then click on the
Three horizontal Buttons
Then automation
And check
Automise daily is off
And auto set times is off
26-06-2021 02:48 PM
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Ok auto restart set times was off
But auto optimize daily was on
Now i make it off and i'll see it will resolve or not
26-06-2021 05:54 PM
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Never changes
Have another solution?
26-06-2021 05:58 PM
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I bought it from less than month and it's restarting from the first time
