21-06-2021 02:34 PM
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My note 20 5g freezing and after that it restarting by itself
I've tried everything and nothing help
How can i know the reason for this problem?
And if someone fixed this problem...
What i can do?
Plz help me i got enough 💔
21-06-2021 02:42 PM
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Please go to ur settings and click on battery and device care and on the right hand side on the top click on the 3 dot's and click on the option automation and see if the auto restart at set time is on, if so please turn off as u won't need it.
21-06-2021 02:47 PM
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It's off
And i resting my phone two times and not solved
Can you help me i need to know this is a hardware issue or software issue?
21-06-2021 02:51 PM
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22-06-2021 12:53 PM
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@Omar Longa: Is the issue occurring while you're using a particular app or feature, or is it random? Can you try restarting the phone in Safe Mode and monitor the performance for a few hours, depending on the frequency of the error. If you notice an improvement, restart the phone as you would normally and delete any recently installed third party apps.
To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode > With Safe Mode enabled, ensure Airplane Mode is turned off.
22-06-2021 01:08 PM
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Today I entered to the safe mode and after an hour or less it's restarting by itself again
23-06-2021 12:37 AM
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23-06-2021 03:09 PM
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When you are in safe mode
Could be a stuck or malfunctioning button.
Remove any case cover from your phone
Check the power
Is button is not stuck.
