21-05-2022 06:19 PM
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Hi,
I am not seeing the esim option under the sim card manager on my phone.
Anyone else experienced this?
My phone is on Android Ver.12 and One UI ver. 4.1
#Galaxy Note 20 Ultra 5G

21-05-2022 07:37 PM
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Hi, @Krugermj. I'd expect that to show under SIM card manager, which (for the benefit of other users) you can access using the steps provided here:
https://www.samsung.com/uk/support/mobile-devices/how-to-use-or-manage-dual-sim-cards/
Once you click into SIM card manager, I would expect that you would see eSIMs as the second category, and there is a plus symbol alongside the text "Add mobile plan."
If you can't see it there, please upload a screenshot and we can help you locate this setting.
22-05-2022 01:16 AM
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22-05-2022 06:26 AM
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Unfortunately I am not seeing that option. That is what I am looking for.
Thank you.
22-05-2022 06:29 AM
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Thank you for your response. I don't have that option. 😔
22-05-2022 08:52 AM
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22-05-2022 01:28 PM - last edited 22-05-2022 01:29 PM
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22-05-2022 04:15 PM
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Is that different to my screenshot in my reply above?
I am with Vodacom in South Africa.
22-05-2022 04:25 PM
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22-05-2022 07:16 PM
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Found the info, thank you. See the attached picture...
