Face unlock

[Chameleon]

Guys,  I've got a note 10 5g.. I can register my face successfully but when I lock and attempt to open phone it says face not detected,  

I've reset my settings, deleted face and again registered it. Still no change 

[BandOfBrothers]

That's strange @Chameleon 

Have you fitted a screen protector that maybe hindering face unlock ?

On my phone I set face unlock and as I wear glasses I need to remove them as part of the set up.

Now on my Samsung Galaxy s²² Ultra there is an extra set up called ' alternative face unlock ' but I'm not sure if this is available on your model of phone / software version.

[AndrewL]

@Chameleon: If you're having some issues with Face Recognition, then please take the following into account.

• Glasses, hats, masks, makeup, bangs, and beards can affect the recognition process. Adding an alternative look can help the device recognize you in different situations.

• Make sure you are in a well-lit area and the camera lens is clean.

• For best results, make sure your image is not blurry.