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Wifi

(Topic created on: 02-06-2025 10:21 PM)
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lottie251
Student

‎02-06-2025 10:21 PM

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Anyone experienced wifi connected but nothing will load I have to use mobile data I've exhausted all avenues and still no luck
3 REPLIES 3
Piper123
Samsung Members Star ★

‎02-06-2025 10:26 PM

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Hey there and welcome to the Samsung UK and EU Community Forum

When you say you've exhausted all avenues, what have you tried so far please?

(Saves us all answering for you to then say "done that" 🙏
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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lottie251
Student

‎02-06-2025 10:27 PM

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Thanks for your swift reply I've done soft and hard phone resets reboot of routers
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viv_matt
Helping Hand

‎02-06-2025 11:38 PM - last edited ‎02-06-2025 11:40 PM

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Try connecting to another router or is there other appliances connected to the router and is working. If all is working, then I'd suggest you delete your WiFi account from your handset and reconnect if you've not done that.
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