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Original topic:

WiFi Icon Light Blue and no connection

(Topic created on: 16-10-2023 09:48 AM)
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lego4gary
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Hi all! I'm having a WiFi problem and can't find a solution anywhere. When I go into settings and toggle the WiFi on, the icon turns a light blue and not the dark blue it used to be. I am unable to go any further into the settings to select any networks. I've checked the usual things, like airplane mode, battery saving etc. but can't see anything wrong!
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9 REPLIES 9
AaronAJ
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Hi @lego4gary . Let's get this working again for you. Can you confirm what phone you have got? 


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Steven Cox
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Galaxy51

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Steven Cox
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Phone will not connect to wifi or bluetooth

pale blue light comes on but no connection happens

their is no problem with our nbn provider

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Mickyc1977
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Im just after getting the same problem.  Has anyone a fix for this problem??

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Steven Cox
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I tried several things suggested by Samsung techs but gave up on the end .

Switched to another phone.

The phone with the problem of not being able to connect to wifi and Bluetooth has gone in the bin.

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Steven Cox
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The phone is unfixable.

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Members_NdYOjIe
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Did you ever get this resolved?  I have the same problem with a Samsung A42 5g.

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Mickyc1977
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I did. I simply restarted my phone. And the problem was resolved. It has happened once or twice since. And I just restarted phone and it was fine again

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Mukono
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My phone show that is on but I just see the light blue and  it again turns off

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