13-07-2023 05:42 PM
13-07-2023 06:10 PM
Hi @lego4gary . Let's get this working again for you. Can you confirm what phone you have got?
21-08-2023 09:55 AM
Galaxy51
21-08-2023 09:59 AM
Phone will not connect to wifi or bluetooth
pale blue light comes on but no connection happens
their is no problem with our nbn provider
07-09-2023 08:10 PM
Im just after getting the same problem. Has anyone a fix for this problem??
07-09-2023 11:39 PM
I tried several things suggested by Samsung techs but gave up on the end .
Switched to another phone.
The phone with the problem of not being able to connect to wifi and Bluetooth has gone in the bin.
07-09-2023 11:40 PM
The phone is unfixable.
16-10-2023 09:48 AM
Did you ever get this resolved? I have the same problem with a Samsung A42 5g.
19-10-2023 09:57 PM
I did. I simply restarted my phone. And the problem was resolved. It has happened once or twice since. And I just restarted phone and it was fine again
04-02-2024 07:21 AM
My phone show that is on but I just see the light blue and it again turns off