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Original topic:

Wifi and data problem

(Topic created on: 20-06-2021 06:39 PM)
walit
Apprentice
Options
Galaxy A Series
After update my phone is going downhill. Wi-Fi and data don't work properly and youtube won't work at all on data. Sometimes I haveto activate and deactivate flight mode and will work at Times but not always. I tried all the steps from google but nothing works.

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6 REPLIES 6
xSteveuk
Helping Hand
Options
Galaxy A Series
Hi
After a system update
It's always good to
Clear the system cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
walit
Apprentice
Options
Galaxy A Series
Done ,nothing change
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StephK1
Moderator
Moderator
Options
Galaxy A Series

To help with the data connection, have you tried resetting the APN settings? You can do this in Settings > Connections > Mobile networks > Access Point Names > Reset to default. 🙂

walit
Apprentice
Options
Galaxy A Series
Only solution is a new update , i done new update and so far so good but who knows ...
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LiquidSnake
Helping Hand
Options
Galaxy A Series
If all fails, best bet is to move, copy and paste ALL your data to somewhere safe, like a laptop. Then, factory reset the phone :). If this STILL fails, hopefully you are under warranty or a care plan, to get another phone lol.
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dkeating
Journeyman
Options
Galaxy A Series

Same issue on my phone and no, that doesn't help. Any other options?

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