21-05-2023 06:06 PM in
I own a Samsung Galaxy A12 and I've had it for a couple years, however, yesterday my phone randomly started restarting by itself while I was using it, this process repeated when I turned it on again, it got to the point where I had to factory reset and hope for the best, unfortunately the issue is still there.
what do I do?
Sorry if I'm slow to respond, I'm relatively new to this community.
21-05-2023 07:01 PM in
Good evening, @Eclipsedit. Sorry to hear this is happening. As you've performed a factory reset and the issue persists, it would be best to visit a Service Centre, so an engineer can inspect your phone. Take a look at this link to find the closest in your area: https://www.samsung.com/uk/support/repair/
12-07-2023 07:55 AM in