When I plug in the headset the microphone doesn't work

[ArikElman]

My situation is as follows - when I plug my headset into the jack port on my Samsung A50, the phone doesn't recognize the microphone. People don't hear me, I can't record anything on Voice Recorder - that, despite the phone "saying" that the external mic is recognized. I can hear the sound on headphones, but no mike. I've tried several headsets, with the same result. Please help.

[Members_zV1ixjv]

Oh my phone is not A series it's S10

[Tim_H]

I have the same issue with an A50 - worked all fine for over 2 years and now it does not recognize the microphone of the headset but continues to use the built-in microphone. 

- cleaned the headphone jack with compressed air

- used different headsets

- did a hard reset 

... still not working.

Any suggestions?

[OshiChandranada]

Hi Did any one find a solution to this? Im using a samsung note 10 lite. 

Even after changing multiple headsets and cleaning the headset port a multiple times, I realised that its a software issue. Like when we use enhanced hearing in accessibility. 

I really would appreciate the help, because i live in Sri Lanka, and when i have to work with this issue and face online meetings its not convenient at all. Plus investing for a phone at the moment is close to impossible at the moment since the import band and currency issue. 

Thanks ❤️ 

[kevindee7]

I am having this problem with a newfantasia cable with inline mic that is going through an FiiO bluetooth receiver to my galaxy S22. The setup works with my macbook, so it is something in the phone but I can't figure out what.

[AdelSamir]

I have the same issue with galaxy M11, even the airpods mic only work with phone calls through Sim cards not apps like whatsapp.

I do hate the stupid operating system of Samsung and I really regret buying this phone from them.

[Members_SNqdTNQ]

Same problem here.   Can't use wired headset with A54 phone.  Internal mike doesn't work.  Really a pain.