Hello all, I have just bought the Galaxy A71 mobile phone based on the offer of a free Samsung headset. However, every time I have tried to claim the headset, I keep getting this message: "Can't participate in this event. Check event details for eligibility. (BNF.403.111)".
Does anyone know why this is and what the message means? I have put in a sim card and set up the phone as required. Any help would be appreciated, please.