Update issues

[handyman1970]

I have an A51 5g that keeps telling me I need a security update, I click 'update' and it says 'you have latest uodate', I go back and it still say 'update needed'...

Can anyone help pls?

It's driving me nuts!!!

[handyman1970]

Also my phone has gone stupidly slow when online!!

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Are you based in the UK and where did you get your phone from?

What is the CSC code please

[handyman1970]

Hi. I'm in the UK and have had the phone from New from Virgin mobile.
What is the CSC?
Thanks

[handyman1970]

I've just found I can't wipe the cache as it won't go into safe mode or reset mode

[Piper123]

You don't need to go to safe mode to wipe partition cache

[handyman1970]

Csc is: A516BOXM9FXE3

[Piper123]

The A51 5g was released in 2020 and is now out of support. It is unlikely to receive updates in future. Might be time to upgrade

[handyman1970]

It won't go in to recovery mode either

[handyman1970]

I though there's supposed to be 5 yrs of security updates?