18-12-2024 12:26 AM
18-12-2024 01:44 AM
18-12-2024 05:56 AM
Hello @Siam78 and may I extend a Warm Welcome to the Samsung Community Forum 👋
Unfortunately some phone's won't be able to run the newest software as seamlessly as the newer phone's due the internal hardware and soc.
This is why a timeframe is placed on the amount of updates a phone can receive when it comes to full new softwares.
Also security patches will also eventually stop which in my eyes is more important.
I totally understand and appreciate your disappointment 😞 regarding this.
Hopefully you'll be able to upgrade your phone and do check how many updates the phone is set to receive.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-12-2024 06:57 AM