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Samsung A52s Shuts down randomly after new security patch

(Topic created on: 18-12-2024 07:45 AM)
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Reeiimu
Apprentice
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Hey y'all, recently I updated to the newest security patch that dropped for the A52s, the November 28 one, and ever since my phone everyday has been shutting down and restarting randomly throughout the day. I tried partition cache wiping, removing apps and photos, removed the sd card and everything else. I really don't want to factory reset and install everything again and I'd like to leave that as a last resort. Does anyone know of a solution or has Samsung been made aware of this?

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If you perform a forum search you may find existing threads with some further help or guidence within.  

You could try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

@Reeiimu however a factory reset maybe the next move. 

Before then send feedback via your Samsung Members App to Samsung directly to see if they can help. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Eager120
Student
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Since Samsung devices come with the auto-restart feature, you may turn it off and see if the issue is fixed. You might have enabled it accidentally, so check it and if it's on, turn it off.

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