Unresponsive Swipe

[SHF1991]

I had to update for UI 7 update, since then I'm having real difficulties swiping when on lock screen.

Can anyone help?

I'm not tech savvy so I'm hoping someone can help 

Thank you in advance 

Samsung Galaxy A15 user

[ShahidB]

Hmm if you don't want the lock screen then go on lock screen settings and press none instead of swipe so when you turn your phone on, it'll show the apps screen

[GoanGeek]

Hi.

I usually keep checking for app updates both from Google and Samsung store after a major OS update.

Also try a simple phone restart after the updates.

[SHF1991]

When I quickly press on/off button I get black screen (i like it that way) and to unlock I need to swipe and enter a 4 digit code.

When I go to swipe it is unresponsive

[ShahidB]

I think the pixels don't work

[ShahidB]

You should run the tests on diagnostics on Samsung Members

[SHF1991]

My other phone already has UI 7 (i think anyway) with some of the features like lay out.

It's just incredibly frustrating that the swipe is unresponsive

[SHF1991]

I will look for that

[ShahidB]

Ok 😊

[SHF1991]

I searched but not finding it, am i missing something?

[SHF1991]

I got it, I done the blue square thing so the phone does recognise my fingers but won't recognise swipe