Unresponsive Swipe

[SHF1991]

I had to update for UI 7 update, since then I'm having real difficulties swiping when on lock screen.

Can anyone help?

I'm not tech savvy so I'm hoping someone can help 

Thank you in advance 

Samsung Galaxy A15 user

[MattS1988]

Im having the same issue on my A14. i can get past the lock screen using fingerprint or facial lock but the screen is totally unresponsive. It works, then it doesnt, then it does then doesnt etc....

[SHF1991]

I'm so glad this isn't only me, yeah it's 50/50 if it'll work or not.

It's frustrating

[SHF1991]

Now I accidentally called emergency thing

Samsung please sort this out, this is incredibly frustrating

[ShahidB]

Is touch sensitivity on in settings?

[ShahidB]

If you have a screen protector

[SHF1991]

I changed zero settings, it was update I went for it and since then i can't swipe or I can but it's temperamental.

Where would I find them settings?

[ShahidB]

Just search touch sensitivity on settings and it should show up

[ShahidB]

Or press display on settings menu and scroll all the way down

[SHF1991]

I did, it put it on and locked screen and when to unlock and it didn't swipe.

Only after 3 or 4 attempts of locking screen by quickly pressing power button