Ui8 update bricked A53 5g

[Billtodd]

This morning's ui8 update has left me without a phone as now the Sim is no longer detected.

after trying all the online suggestions (including multiple mobile setting resets) I tried a factory reset. However, this also downloaded ui8 , so that didn't work either.

I've just noticed the GPS reception is also non functioning. 

I have raised an error report and received an acknowledgement. 

I seen a few other's with the same problem. 

Bill 

[pepperami35]

Back to the airplane mode being greyed out would not the data background be the same? I think its stuck in airplane mode!

[Billtodd]

If I put my S6 into airplane mode. It still shows signal strength on the status page. Whereas my Knobbed up A53 says 'not available ' at all times

[Billtodd]

The unbidden update club

[MrGkyn]

I have logged 2 error reports and have had no response. A Shocking service. There is no simple fix and TBH we should not have to fiddle about like this. Samsung ought to be pushing out a patch urgently. My boss will not be to sympathetic if I miss any emergency hospital calls over the next few day, and it will make for interesting reading in the press if I do. Will there be a compensation package offered out?

[Billtodd]

I had two replies, each asking for a log file, I'm  not sure why the log swere not received, as each took a few mins to send.

But at least they acknowledged the problem.

[MrGkyn]

Which menu ir category did you log it under, Just in ease I am doing it all wrong.

[Billtodd]

I believe I used 'others' as this seemed to be the least specific option. (I'm lookingto see if can find the replies)

[pepperami35]

They need to fix this asap, it is clearly a UI8 update issue and no amount of resets or cache clearing etc is going to change that. This will be the last Samsung I ever buy if they don't pull their finger out soon!!!!!

[pepperami35]

Also just noticed that the pile of ***** phone that used to be my A53 is draining its battery at an alarming rate, sat there not doing anything. 70% in under 24hrs, it wouldn't lose that using it normally, so there you go Samsung you really f***ed my phone up.

[Billtodd]

Report reply

Thank you for sending us your Error report, Bill. The Error report you sent us previously has been forwarded to our software engineers for their investigation.

As soon as our engineers have completed their investigation, we'll get back to you with a resolution. Thank you for your patience. ^NR
23/11, 14:57