07-03-2024 01:30 PM
Solved! Go to Solution.
07-03-2024 02:37 PM
@LBBarley47: Is the issue persistent, or does it only occur under certain conditions, such as when you're using a particular app/feature, or when the screen is idle? For clarity, does the incoming call screen fill the whole display, and are you placing your finger on the green phone symbol, and swiping to the right to answer the call?
As a workaround in the meantime, please head to the Phone app > Tap the 3 dots in the top right > Answering and ending calls > Press Volume up to answer calls, and toggle this option on. This will allow you to tap the Volume up button on the side of your Galaxy A34 to answer any incoming calls.
You can also head to Settings > Accessibility > Interaction and dexterity > Assistant menu > Replace swipe with single tap > On, to see if this helps. Now, rather than swiping the green phone symbol to the right when a call comes in, you can tap the phone symbol to answer the call.
07-03-2024 02:33 PM
07-03-2024 02:37 PM
@LBBarley47: Is the issue persistent, or does it only occur under certain conditions, such as when you're using a particular app/feature, or when the screen is idle? For clarity, does the incoming call screen fill the whole display, and are you placing your finger on the green phone symbol, and swiping to the right to answer the call?
As a workaround in the meantime, please head to the Phone app > Tap the 3 dots in the top right > Answering and ending calls > Press Volume up to answer calls, and toggle this option on. This will allow you to tap the Volume up button on the side of your Galaxy A34 to answer any incoming calls.
You can also head to Settings > Accessibility > Interaction and dexterity > Assistant menu > Replace swipe with single tap > On, to see if this helps. Now, rather than swiping the green phone symbol to the right when a call comes in, you can tap the phone symbol to answer the call.
07-03-2024 06:23 PM