26-06-2023 11:20 AM
26-06-2023 12:54 PM
Hi @Rene17, are you visiting this link to start your claim? https://samsung-offers.claims/summercashback2023
If so, have you tried using a different device or browser to see if this helps?
26-06-2023 01:25 PM
26-06-2023 01:44 PM
@Rene17, what happens when you attempt to submit your claim? Have you tried using a different internet connection (different Wi-Fi, mobile data, Mobile Hotspot, etc.) to see if this helps?
26-06-2023 01:53 PM
26-06-2023 02:34 PM - last edited 26-06-2023 03:35 PM
@Rene17 It'll be ideal to try Mobile Hotspot to see if this helps. If your virus protection is restricting access to the page, you can try turning this off, and then try completing this. After you've submitted your claim, you can enable your virus protection again.
26-06-2023 02:53 PM