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Original topic:

Samsung galaxy odd security warning - grey screen with lock

(Topic created on: 26-06-2023 12:00 PM)
Scarlet B
Apprentice
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Hello, I am posting today about a security warning I got on my samsung galaxy a24 at 6 AM this morning.

I had set an alarm for 6, and it went off like usual. But when I swiped up to stop the alarm going, I got a strange screen error. The screen went grey, and a large lock took  up most of the screen with words along the lines of "Security alert / Security permissions." It vanished too fast for me to get a proper look, but I know there was more text and an action button.

I have been unable to find any other information on the internet, and so I've drawn a mock up of what the error looks like. Does anyone have any idea what this could be or mean?

Thank you!

 

error.png

 

6 REPLIES 6
Fiona26
Samsung Members Star ★★
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Would it have been the accidental touch, looks like this. This can be turned off in settings > Display. image_1000005084_1687780145.jpg
Scarlet B
Apprentice
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Unfortunately that's not it. My phone was on my desk, and I only swiped upwards and then didn't touch it again  - thanks anyway!

DanGnana234
Pioneer
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It is likely that you pressed the gallery icon
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Scarlet B
Apprentice
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I tried to test out the gallery icon error but it was not the same that I saw unfortunately 

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DanGnana234
Pioneer
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Oh okScreenshot_20230626_201332_Gallery.jpg
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Scarlet B
Apprentice
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Sadly that's not it - the lock was a lot bigger, and there seemed to be a button at the bottom - But thanks anyway! 

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