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So this is my camera quality after updating to Android 10

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First Poster

Device : Galaxy A7 (2018)
Tried everything to fix it but no results,seems to be permanent.
Thanks Samsung ! (Selfie Camera is normal)

Anyone had the same problem and managed to fix it?

 

20200811_230039.jpg

 

4 REPLIES 4
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have you tried to focus it and wait then take a pic?
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i have this problem for like a month i tried everything to fix it i reflashed android 9 back to my phone and the problem was there again i dont know what else to do maybe its done for me im a samsung user for 10 years and my last phones were breaking up because of an update.Im definitely leaving

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i completely understand what you are saying
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Moderator
Moderator

Morning @Maxra ,

 

let's try to get this sorted! Please run the following test and let me know the results here: open the apps drawer> Samsung> Samsung Members> Get Help> Go to Phone Care> Interactive Checks> Tap Camera and follow the steps listed there.