11-08-2020 09:16 PM
Device : Galaxy A7 (2018)
Tried everything to fix it but no results,seems to be permanent.
Thanks Samsung ! (Selfie Camera is normal)
Anyone had the same problem and managed to fix it?
11-08-2020 09:18 PM
11-08-2020 09:25 PM
i have this problem for like a month i tried everything to fix it i reflashed android 9 back to my phone and the problem was there again i dont know what else to do maybe its done for me im a samsung user for 10 years and my last phones were breaking up because of an update.Im definitely leaving
11-08-2020 09:39 PM
12-08-2020 10:04 AM
Morning @Maxra ,
let's try to get this sorted! Please run the following test and let me know the results here: open the apps drawer> Samsung> Samsung Members> Get Help> Go to Phone Care> Interactive Checks> Tap Camera and follow the steps listed there.