11-12-2024 01:22 AM
Hey there
After the recent December update in South Africa, After a few days the phone started slow charging (8 hours until full), I've tried changing the ports,clearing cache,restarting phone , changing wall charger,cables, and even used a powerbank to check where the problem is and it is definitely the phone.
Please help ASAP!!
11-12-2024 02:13 AM - last edited 11-12-2024 03:14 AM
what update are we talking about? the google security update for 1 November? or Samsung update UI6.1.1??
you can read through this Charging Tips | Galaxy Battery | Samsung United Kingdom it contains some tips and eventually contacting the Samsung service themselves
meanwhile, try turning fast charging on, also try resetting the USB settings,
Settings > Apps > on the button next to the app list choose show system apps > USBsettings > storage > clear cache and data.
11-12-2024 04:03 AM
It's the security update for 1 November 2024 with size 872.56 MB
11-12-2024 09:51 AM
Yes I'm referring to the samsung update...I still however updated all my samsung apps and all the Google play apps and it's still slow charging.
a week ago
I am recently facing the same challenge too with my a15. I just woke up one morning to charge my phone and its taking over 8hours to get a full charge but the same charger is fast charging another phone.
a week ago
I'm currently experiencing the same issue. fast charge suddenly stopped working. The phone takes over 8 hrs to fully charge.
Sunday
Apparently samsung software and hardware for their lower tier A series phone below A25 like your A15 and lower cannot really sustain 25W charging so eventually the charging port gets damaged as a result of not being able process the 25W power.I used to have an A25 and have never had such a problem so to be honest I'm definitely not buying samsung phones ever again, I don't think they care anymore about their customers and products they have lost the plot...like now none of their good midrangers have a headphone jack port.