11-12-2024 12:16 PM
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I have been using my A70 for years and never had an issue. But all of a sudden I can not make or take calls within a certain radius of my home. I can still message, use the hotspot and make calls on Whatsapp. When I try via any app installed I just get Network Busy error after about 1 minute of phone trying to connect. I have tried all options including a factory reset yet none seem to work. Go 3 miles from home and able to make calls no problem. Does not make any sense and working from home its kind of essential of having the phone working.
11-12-2024 12:25 PM - last edited 11-12-2024 12:26 PM
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11-12-2024 01:19 PM
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First thing you can do is to check if there's any damage to your sim card, try reinsert card to different sim slot, give your network provider a call and see if there's no issues in your area, try different sim cards.
Also If you haven't already try reset network settings.
11-12-2024 01:42 PM
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No issues with network or SIM. Works fine in the wifes phone. Have also been to local phone shops where they have cleaned the SIM and port sections of the phone. I can make calls outside the radius no problem its like theres some block on the phone once I get close to home.
11-12-2024 01:44 PM
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No damage and tried in the other SIM slot and same issue. No network outage. Same issue whatever SIM I use. Its like their is a location block but cant figure out why.
Done network reset and factory reset but same problem.
11-12-2024 01:58 PM
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Click on the support icon at the bottom of the page and run a diagnostic test
11-12-2024 02:30 PM
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I am messaging via a laptop as the Samsung Members app does not work with the A70 so can not install to even try running diagnostics
