30-04-2022 10:50 AM
I normally have my charging screensaver set to photos but for some reason after a day or so it changes to the colors on its own and I'm not sure why.
04-05-2022 10:20 PM
Same problem with my Galaxy S10 Plus. Started approximately 5 to 7 days ago. Very annoying
05-05-2022 10:54 AM - last edited 05-05-2022 10:59 AM
I've just tried reverting the version on my S10e. It said it was restoring to the factory version 12.1.10.7 . Waiting to see if it has worked.
05-05-2022 11:05 AM
I had another small update on my phone but it never fixed it.
05-05-2022 12:14 PM - last edited 05-05-2022 12:17 PM
I follow your directions, and I don't have the undo update option.
05-05-2022 02:57 PM
Poke around a bit on the "App info" page or open it & find the three stacked dots. The choice to revert has got to be somewhere. What's the current version of your Clock a
05-05-2022 06:30 PM
@Tuke66: if you head to Settings > Apps > Clock > Tap the 3 dots in the top right, then you should see the option to 'Uninstall Updates'.
If this doesn't work, then reinstall the update via the Galaxy Store > Tap the 3 lines in the bottom right > Updates > Clock. Next time the issue occurs, please send an Error Report via the Samsung Members app, so our team of experts can take a closer look into this for you. To do this, please head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible. To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.
11-05-2022 07:00 AM
This solution has worked for me through multiple phone (Note 20 Ultra, AT&T) restarts. I could only revert Clock to 12.1.07.1, though.
11-05-2022 11:29 PM
My s10 plus is also doing this ?
12-05-2022 12:20 AM
Just follow my previous instructions & undo the update (to whatever earliest version you can). Plz let me know if it fixes the issue.
12-05-2022 07:55 PM
That seems to have worked. Thanks!