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Samsung Galaxy A52S 5G - Wi-Fi

(Topic created on: 09-02-2022 04:40 PM)
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Coce
Apprentice
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After this latest update on android 11 One UI 3.1 , which i got and installed yesterday 03.11.2021. on my A52S 5G,  my wi fi is not working properly , i have another phone also android from 2017 and its working great.
It's showing me that signal is weak , and i am getting the exclamation mark on the top like its not working at all.
Does anyone know how to fix this , do i have to wait for samsungs next software update or what?
PS. i tried resetting network settings but it's the same.
Thanks in advance!

 

16 REPLIES 16
Members_p48fzhL
First Poster
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Same problem here. The WiFi connection is unstable

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PHOMER
Student
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I got a M52 last week, had the same issues regarding Wifi as discribed here. Tried all the fixes I could find, but no result. Untill the point where even the Samsung Chatsupport adviced me to sent the phone back to the store, since my buyers protection was still valid.

This week I bought a A52S 5G, as a good friend of mine has the same phone and no issues. And yes, there we go again, Wifi issues on this phone as well.. 

I'm losing trust in Samsung Galaxy Mobile phones as this problem continues. Fix this. This is not good for the Samsung reputation.

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daktona
Apprentice
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My router was an RT1900AC from Synology. I tried  to find an solution with them. They have detected that there is an incompatibility between Samsung wifi and the Broadcom wifi chipset that is in the router. They said that I should contact Samsung for a fix as they will also try to find a fix but it will take some time. I changed to another router from them, RT2600AC and it works without problems as this model has Qualcomm chipset.

PHOMER
Student
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Thats good info. Now the ball is in Samsungs' corner.. Are they even reading allong??

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PHOMER
Student
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My DECO M9 Plus has a Qualcomm Atheros (QCA) chipset.. Older Samsung devices work just fine, but both the A52S 5G en the M52 are giving me troubles on my home WIFI!!! Seems to me that the issue is bigger than that!!

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daktona
Apprentice
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For sure the issue is because of Samsung and some security protocol or instruction in their wifi but apparently they don't give a fluck. Their only response is please send the phone in service to get it checked. Where they don't find anything wrong, of course.

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Cesarjc
First Poster
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Same issue here. My brand new A52S 5G only works fine under 2.4Ghz Wi-fi (tested with different Wi-Fi at different locations). Under 5Ghz Wi-Fi some apps like iFood, Facebook, Whatsapp and Youtube doesn't load the contents.

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