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Samsung galaxy A12

(Topic created on: Tuesday)
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Bev54
Helping Hand
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I purchased my samsung galaxy A12 mobile phone in may 2021 and the 4 years of updates is going to end on 12th may 2025 but my phone has not updated since 4th November 2024, so it's over 6 months since the last software update, please could someone tell me whether I should receive another software update before the 12th may 2025 ?
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arianwen27
Big Cheese
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From a little research, you're not behind on updates. There just haven't been any updates since November/December. That phone got updates 4 times per year for a while then moved to 2 updates per year.

So the last update was the 4th of november for you. Your phone gets updates every 6 months. You might get 1 last update this month.

Higher end phones get updates each month. With the age and price of the a12, it's 1 update every 6 months




Update: the link James sent shows support has been ended. So I was wrong in suggesting there might be 1 last update
JAMES4578
Samsung Members Star ★★
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The A12 is no longer in the update schedule on the security site https://security.samsungmobile.com/workScope.smsb

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.