Samsung Galaxy A12 - Samsung Pass - Secure folder

[roboxit]

Hi there,

I bought a Galaxy A12, I'm really disappointed to find out the Secure folder, neither the app Samsung pass, are available.

Before buying the A12, I've read all the specs, I double-checked if Knox was supported, and it is, but I didn't find anywhere that these features are missing.

The technical support through the Samsung Member app, confirmed these features are missing.

At this point, I have to tell you that is unacceptable to not make clear to the consumers that the Secure Folder, and Samsung Pass are not present in all smartphones.

Samsung should put a list of smartphones with these features on the pages:
https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

https://www.samsung.com/uk/apps/samsung-pass/

[IanF1]

Nope. It's not there.

[TheNooblvl100]

This is very frustrating. Does anyone know if this feature will be implemented in a future update? Thank you.

[Kangarooo]

Same here- A12 Nacho with exynos cpu. One ui core 3.1. I hope they make fix and update will come.

[Kangarooo]

Update came and works now in A12 Nacho model in july i think

https://doc.samsungmobile.com/SM-A127F/XEH/doc.html