27-12-2020 02:16 PM
28-12-2020 06:02 AM
Some chargers can provide different charging currents so it's important to be careful when using a 3rd party one and a Samsung one.
Ensure they are original as there are many fakes around too.
And some computer usb ports are not powerful enough @PelayoHT
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
28-12-2020 11:02 AM
Thanks for answering, but this has not helped me solve the problem.
28-12-2020 12:02 PM
Then please take the phone and chargers to a Samsung Experience Store or Samsung Service Centre who can take a look @PelayoHT
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "