19-01-2021 11:57 AM
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Hi there,
My samsung a70 front cam is blurry - the selfie cam is fine
Does anyone have any idea what I can do to resolve this problem? I was using my phone in the rain, could this have caused the problem?
21-01-2021 12:29 PM
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Hi @beemanbenefer, it's difficult to say the rain is the cause without an inspection. Have you tried the hardware test? Dial *#0*# on your phone > Select Mega Cam.
Then take a picture and check if it's still blurry.
21-01-2021 12:59 PM
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21-01-2021 03:53 PM
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It would need to be inspected by an engineer, as they'll be able to check if it's caused by a design flaw or manufacture defect. Have you had it inspected by one of our authorised engineers?
