Samsung a52s 5G jack earphones button not working

[Members_AEqbxoG]

After recent software updates, the buttons of my Samsung jack earphones are no longer working.
I tried multiple earphones and have the same result. (they were working and are currently working on other devices)
Samsung support had no solution for me, and i saw during the past that some people had the same problem after a software update.

Does anyone have a solution ?

My Samsung reference: SM-A528B/DS

#earphones  #A52s 5g #button

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[BandOfBrothers]

Hi @Members_AEqbxoG 

I did come across a troubleshooting step which was to play the music and eject the earphones while it was playing, and push them back in again. 

Do this a few times. 

Also check the jack with a torch 🔦 to check for debris. 

If i can be of any further help please don't hesitate to ask  😎