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Google Assistant add option to use it when screen is black

(Topic created on: 08-01-2025 05:06 PM)
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Hello. Is there a way you guys could add the screen-off feature? I have a Samsung Galaxy A15 5G, and found my Google Assistant does not have the feature when the screen is black; I can only use it when my screen is on. I used to be able to do it on my old phone, I'm bummed out to find that I can no longer; I found it helpful when I was at work or when I was driving.

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BandOfBrothers
Samsung Members Star ★★
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Hello @Aidanthemusicman and may I extend a Warm Welcome to the Samsung Community Forum 👋

When my phone screen is locked I can still say ' Hey Google ' and the Ai Assistant responds. 

Have you double checked the Google Ai preferences settings 🤔 

This is from a Google Search. 

To use Hey Google on a Samsung phone or tablet when the screen is locked, you can turn on Assistant responses on the lock screen: 
 
  1. Say "Hey Google, open Assistant settings"
  2. Under "Popular settings," tap Lock screen
  3. Turn Assistant responses on lock screen on
If Google Assistant isn't working or responding to "Hey Google," you can make sure Google Assistant, Hey Google, and Voice Match are turned on. To do this, you can: 
 
  1. Go to Assistant settings
  2. Open the Google Assistant app and say "Assistant settings"
  3. Under "Popular settings," tap Hey Google and Voice Match
  4. Turn Hey Google on
  5. Follow the prompts to set up Voice Match


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Hello @BandOfBrothers. Thank you for assisting, I have The "assistant responses on lock screen" set to on and I have already re-set up my voice match settings multiple times. I've also spent sometime researching this particular topic and I tried changing the battery settings for the Google app to unrestricted, however, the Assistant does not respond when the screen is black despite activating all these settings. Is there anything else I could be missing?

Edit: I've also updated the google app and to no availe the assistant still does not respond.

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Sonora
Black Belt 
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If you have Google Assistant (Gemini) set to a language that Google Assistant does not support, and you have set Gemini as your Assistant ( and Gemini support you language) Gemini will not activate when you say "OK, Google"

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Sonora
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Why use Google Search in addition to Gemini? I said OK, Google, how do I activate Google Assistant on my locked S24 ultra and it answered me right away 🙃

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