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Samsung A50 Charging only from laptop USB port

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New Member

Hey all, 

 

I'm having a problem with my Samsung A50, I was prompted to update the software on Tuesday just gone. Ever since it wont charge of the mains sockets on the wall only from my USB port on my laptop. It registers the charger is connected, the battery level wont increase though. I have tried everything, original cables, new cables, different combinations of cables and wall plugs(at lest 6 different combos), different wall sockets, cleaned out the ports with compressed air. Changed to charge only from developer options.....EVERYTHING!!! I have an app that tests the quality of chargers and when the same wire is plugged into the wall it registers 0mA  so its not going up or down but when the exact same wire is plugged into my laptop I get between 800 and 1000mA and the battery level goes up. This is some seriously frustrating stuff let me tell ya, please help!!!!!

4 REPLIES 4
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Moderator
Moderator
@Flackofolio: This sounds like an issue with the wall socket adapter. By chance, do you have another compatible device that you can try the charger with, to see if the issue persists? If not, and if the A50 is less than 12 months old, please reach out to our Help Desk via the link below with a copy of your proof of purchase, and an advisor will be able to look at arranging a warranty replacement charger for you.

https://www.samsung.com/uk/support/contact/
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Navigator
Sounds like your charger is dead
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New Member

I got the same problem, my phone get charging over laptop only

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I am also facing the issue from last 1 month. I believe it is the software issue. If Samsung can help to fix this in next software update it would be great.

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