16-06-2021 12:42 PM
Since the last Android 11 System Update on 15/6/21 for my Samsung A50 phone I am unable to connect to the internet via data. Connecting via Wi-Fi is fine but not by data. Some apps like Twitter still work, but all browsers including Chrome, and other Apps like Youtube, Facebook etc will not connect to the internet via data. I have swapped my Vodafone SIM card but this hasn't helped. I have cleared cache for all apps and browsers. Any suggestions?
16-06-2021 01:00 PM
21-06-2021 08:53 AM
Unfortunately I have the same issue and Samsung couldn't give a ***** about it. Very poor customer service and no official response
14-07-2021 04:05 PM
Hi, has anyone found a solution? I'm quite interested in knowing possible options to resolve it. Thank you in advance.
15-07-2021 03:12 PM
So this problem was completely resolved upon installing the next system update which I was prompted to do about a week after my original posting.
15-07-2021 03:38 PM
Many thanks for your reply!
15-07-2021 04:25 PM
this worked for us on all our Samsung devices that had this issue
15-07-2021 04:25 PM