Samsung A33 5G Screen stopped working all of a sudden

[Ernest7]

My Samsung galaxy A33 5g screen all of a sudden stopped pressing..and I can't turn off the phone because its set to bring up bixby..help me

[AsadM]

Hi @Ernest7, have you tried opening the Power options using Bixby?

[Ernest7]

I tried but it keep on telling me to unlock the phone which I can't do because of the screen