That's not good @K44L
It's going to be a case of trying to troubleshoot what's happening.
If the following does not work then I'd ask for a replacement.
A Samsung Experience Store or Samsung Service Centre can take a look.
I wish you all the best with this.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.