Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Resetting to factory condition

(Topic created on: 05-02-2021 01:14 PM)
277 Views
Members_cgpu5Uw
First Poster
Options

I have an A51 smartphone and when I reset it back to factory condition, It asks me to verify a pin which they send to my old moblie phone number, I wish to get rid of my old phone as I no longer use it, How then do I get that verification pin if I no longer have the old phone.

0 Likes
2 REPLIES 2
Pugs1957
Samsung Members Star ★
Options
You substitute the old device with another contact method so 2 factor authorisation continues to work properly.
0 Likes
Steven9761
Troubleshooter
Options
google.com/android/find

use the above link, identify your device, and delete the profile. every time you do a reset of your phone, this is where it associates your account with devices that you own.
0 Likes