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Original topic:

no delete key on keypad during call

(Topic created on: 30-07-2020 03:36 PM)
Marmop
First Poster
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Galaxy A Series

I used my A20e to call my bank. While entering my card number during the call I hit a wrong key but I could not find a way to delete the unwanted character & had to end the call and start again.

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Solution
AndrewL
Moderator
Moderator
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Galaxy A Series

@Marmop: I had a look into this for you, and there doesn't appear to be an option to delete characters via the dial pad while on a call . In these instances, when using an automated service, if you make a mistake then you can usually wait a moment, and the service will recognise the error and ask you for the details again. I understand that this isn't ideal, and apologise for any inconvenience this has caused you. 

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